Terms of Service

These Terms of Service ("Terms") are a draft template, not a finished legal document. Replace every bracketed placeholder and have a qualified lawyer in your jurisdiction review this before it governs real accounts or real money.

1. Who we are

Northvest is operated by [insert legal entity name], a [insert entity type] registered in [insert jurisdiction] ("Northvest," "we," "us"). These Terms govern your access to and use of the Northvest website and account dashboard (the "Service").

2. Eligibility

• You must be at least [insert minimum age, e.g. 18] years old.
• You must complete identity verification (KYC) before depositing or withdrawing funds.
• You must not be a resident of, or accessing the Service from, a jurisdiction where it's prohibited.

3. Your account

You're responsible for keeping your login credentials and any 2FA method secure, and for all activity that happens under your account. Tell us immediately at [insert support contact] if you suspect unauthorized access.

4. Deposits and withdrawals

Deposits are reviewed manually before being credited to your balance, and withdrawal requests are reviewed before funds are released. Processing times are not instant. Cryptocurrency transactions are irreversible once confirmed on-chain — sending the wrong asset, network, or amount may result in permanent loss of funds, and Northvest is not able to reverse or recover such transactions.

5. No investment advice, no guaranteed returns

Nothing on the Service constitutes financial, legal, or tax advice. Any portfolios, plans, or allocations shown are illustrative. Returns are not guaranteed, and you can lose some or all of the money you deposit. See our Risk Disclosure for more detail.

6. Prohibited use

• Providing false information during registration or identity verification.
• Using the Service for money laundering, fraud, or any unlawful purpose.
• Attempting to interfere with, reverse-engineer, or gain unauthorized access to the Service.

7. Suspension and termination

We may suspend or close an account that violates these Terms, fails verification, or is required by applicable law or a competent authority. [Insert your actual policy for return of remaining balances on closure.]

8. Limitation of liability

[This section needs jurisdiction-specific legal drafting. A generic placeholder limitation of liability clause is not safe to publish as-is for a service handling real funds.]

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified via [insert method, e.g. in-app notification or email] before they take effect.

10. Contact

Questions about these Terms: [insert support email or contact method].